News

Our new support system

[Co-Owner] MaxKing100 aCo-Owner posted Sun at 16:11

So we are currently working on a new support system. Yes, we will still keep the email support system. What we will have is just an FAQ portal and also a live chat support system. The website is going to be fave.network so it's easier for us to make. What you will expect from this:

  • A separate website for support.
  • An FAQ page just in case you don't need to contact support and can just read on a fix.
  • Live chat support system.

The website is fave.network and we are working on it. We will also soon make a time table for when we available for live chat. Again, our support email will always be there (support@favenetwork.net). More updates soon, look out for favenetwork.net and our Twitter @FaveNetwork.

If you have any questions, email me at max@favenetwork.net.

New Trello board

[Co-Owner] MaxKing100 aCo-Owner posted Sat at 15:06

https://trello.com/b/qRCM63CB - We will move the changelogs and maintenance times over to the Trello board. More stuff coming soon as we are still building it.

For the staff team, they will have a different and private Trello board to get caught up with whats currently happening. Will also be used if we ask for help with something and that can be helpful to keep everything organized. Staff, keep your eyes out on the staff announcements channel on Discord to find out how to view the staff only Trello board.

FAVE_50 << First person to use this code in store.favenetwork.net will get 50% off anything in the store! Only 1 person can use it!

We've got you covered! If you wish to see full logs of when we were griefed or hacked, go over to https://www.favenetwork.net/hacked

All updates over at out Twitter: https://twitter.com/FaveNetwork

Basically, BrqydenYT (The owner) got hacked and everything just went down. Check for updates on our Twitter.

[Co-Owner] MaxKing100 Co-Owner  published Our new support system on News
[Co-Owner] MaxKing100 Co-Owner  published New Trello board on News
[Owner] BrqydenYT Owner  added 30 Advanced days to Fave Network
Buttered_Sonic   registered to Fave Network
[Co-Owner] MaxKing100 Co-Owner  published First person to use this coupon gets 50% off anything! on News
[Owner] BrqydenYT Owner  published Times we were 'hacked' on Hacked
[Co-Owner] MaxKing100 Co-Owner  published Want to keep track of all the "hackings"? on News
Arcirius22   registered to Fave Network
Fave Network has reached a new record of 10 registered users today!
[Co-Owner] MaxKing100 Co-Owner  published We got griefed... AGAIN. on News
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